InCrisis Reports Questions and Answers

A screening option in support of the President’s "New Freedom Commission on Mental Health" and the "Garrett Lee Smith Memorial Act"


Who should use this service?

InCrisis reports were created for parents with children 11 to 17 years old who are at-risk because of behavioral, emotional or mental problems. InCrisis reports are designed for parents who are worried, can’t sleep and need answers now. InCrisis is a great resource for parents who…

  • want their privacy as well as rights and responsibilities as parents respected
  • do not have quick access to qualified mental health care
  • live in remote or isolated areas
  • cannot afford mental health screening services
  • need to understand clinical and behavioral problems now
  • need to understand intervention options
  • are not sure where to get help or what to say
  • want to document their child's behavior & problems
  • need to monitor their child's behavior and response to treatment
  • are concerned about the use of psychiatric medications
  • How much does it cost?

    A comprehensive screening report with recommendations conducted by a qualified mental health professional would normally cost between $300 to $1200. Because of a break through in information technology, InCrisis screening reports are available at little or no cost. Each report is valued at $30. InCrisis reports are made available through a collaboration and donation of InCrisis reports to Mentor Research Institute (a nonprofit 501c3).

    What is the demand or this kind of service?

    According to the US Census Report, there is an estimated 39.4 million children 11 to 17 year old in our country. In 2001, the Surgeon General estimated that nearly 1 out of 10 children have a diagnosable addictive or mental disorder that severely impairs their mental, emotional and social functioning. One out of 5 children in the U.S. have a diagnosable mental health disorder that interferes with peer, family and social activities. Of these children, an estimated two out of three will NOT be identified or get the help they need. The bottom line? An estimated 6.6 million emotionally disturbed and 2.6 million severely disturbed children are not getting the help they need in a timely manner. The reasons include a lack of screening, a scarcity of professionals who work with adolescents, an inability to find help and the cost. InCrisis reports are available at www.InCrisis.Org and are currently offered by Mentor Research Institute to Oregon residents at no charge.

    "InCrisis reports have the ability to reach out and help Oregon families immediately, day or night, and at no cost. The online system can be used to monitor a child's behavior and response to treatment."

    What is the difference between screening and professional evaluation?

    The purpose of screening is to identify and support the need for a face-to-face professional evaluation. Parents, professionals and the media should be told that a screening procedure is very different from an evaluation. The purpose of screening is not to evaluate, diagnosis or to treat children. A diagnosis and treatment can only be provided by a licensed and qualified health care professional.

    How will it help people?

    First, InCrisis reports are designed to help parents identify, describe and document their child’s history, behavior and level of risk. Secondly, InCrisis reports are designed to help parents work effectively with health care and education professionals. InCrisis does this by involving, educating and empowering parents to seek appropriate care while also protecting parent rights and responsibilities. At present, the number of youth problems is greater than the ability of our current health care and educational system's capacity to identify and respond to in a timely manner. InCrisis reports can help parents choose from and communicate with numerous professionals including counselors, clinical social workers, psychologists, family nurse practitioners, psychiatric nurse practitioners, neurologists, family physicians, psychiatrists and adolescent psychiatrists to find help for their child’s problems. Finally, InCrisis reports can be used to refer and monitor a child's behavior and response to treatment.

    Does this service substitute, replace or eliminate the need for a professional?

    InCrisis screening and information reports are designed to compliment and support practices in mental health, medicine and education. InCrisis reports involves, educates, protects and empowers parents with compelling information while providing professionals with a basis to begin their evaluation and intervention with greater confidence. InCrisis believes that a computer cannot replace the role and importance of face-to-face evaluation. InCrisis supports and promotes access to professional services by families and parents in a timely, efficient and effective manner.

    How do can users know if they can trust the results?

    InCrisis reports were developed by InCrisis which is operated by licensed health care, education and legal professionals, as well as parents who are dedicated to insuring a high standard of service that is unprecedented. Services will also be offered free as a charitable donation to Mentor Research Institute (MRI). InCrisis has a professional oversight and a research program administered by Mentor Research Institute, a non-profit charitable consumer protection information and research organization. A collaboration with MRI is another measure InCrisis has taken to ensure a high quality service. InCrisis report policies, procedures and operation has been reviewed by parents, professionals and experts.

    Is the information provided confidential?

    The information provided is private as part of a contract between Mentor Research Institute and customers. No identifying information or contact is ever released to third parties or businesses. In fact, the information gathered by InCrisis is more secure than mental health records, medical records and postal mail. No one will know you have used this service unless you tell them and give them your username and password. Parents have control over who has access to this information. However, InCrisis may be required to cooperate with properly executed court orders. All identifying information is removed from the customer's file 90 days after their last use of the system.

    What steps have been taken to ensure that each person's health information is kept completely secure, private and confidential?

    InCrisis is using the highest level of data security and encryption available in the public sector. The server and data is protected behind several computer firewalls. The developer says, "The computer is located in a high security building with key card access and video surveillance."  All identifying information is removed for the customer's file 90 days after their last use of the system.

    How do you know the program isn’t making mistakes?

    InCrisis software and hardware has been subjected to rigorous industry standards referred to as alpha and beta testing. This includes load and regression testing. Monitoring and testing the system is continuous. For additional information, a partial description of this process is published on the InCrisis Web site.

    Are the results valid?

    Initial research indicates that the results are sufficiently reliable, valid and useful for the intended purpose of screening.  Screening and review by professionals in the mental health, education and medical field have indicated strong support for the credibility of the information provided. Years of design, testing, screening and review of  results help confirm and validate the procedures and information produced by InCrisis reports. It takes about one and a half hours to complete the adolescent clinical screening questionnaire. Once that is done, InCrisis can generate a screening and intervention option report on your computer screen in a few seconds. It can take a screening professional 3 to 12 hours to interview, screen and write an equivalent report. A screening report created by a human being can take weeks to complete. Appointments for screening are not readily available.

    Does this service diagnose children?

    InCrisis services are clear that the purpose of an InCrisis report is not to make a diagnosis, but rather to help parents understand what may be going on with their child and then educate and support parents to obtain qualified professional help. InCrisis reports are designed to provide reliable and valid information for qualified health care professionals. This information is designed to support their independent evaluation or examination.

    "The best way to help children is to involve, educate and empower parents to seek care that they believe is appropriate while protecting parent rights and responsibilities."

    How does this service compare to what a real person can do?

    The average InCrisis user spends around 45 minutes to 1 ½ hours to complete the adolescent clinical  screening questionnaire. Once the questionnaire is complete, the system will automatically generate a screening report on a customer's computer screen. It can take a professional 3 to 12 hours to interview, screen and write an equivalent report. A screening report created by a human being can take weeks to complete.

    In addition, because nearly 4.5 million children will not be identified or receive help for addictive or mental disorders, InCrisis screening procedures can provide a service that no real person may be providing for these children and families.

    Is InCrisis the first service of this kind?

    InCrisis reports represent the first and only comprehensive mental health screening tool available on the internet. InCrisis reports meet the highest ethical and professional standards for development and operation. The foundation of this system represents a breakthrough in behavioral science and computer technology.

    Is this service endorsed by experts?

    InCrisis screening tools and reports were developed and reviewed by a multidisciplinary team of experts in mental health, education, medicine and law. The service has been reviewed by two leading world experts in psychology and one qualified expert in medical and complimentary health care. Their reviews are published on the InCrisis web site.

    Is there a place that I can run through a demo of the service online?

    InCrisis has developed an on-line information video as well as a demonstration of their services. By clicking on a link, a potential user can learn more about screening, the importance of this approach, as well as watch a demonstration of how the screening actually works. This makes the entire process of getting started and completing a report much easier for the first time user.

    Correction/Revision: December 23, 2005

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